Disgusting Old Town Kopitiam Miri

It's beens a few weeks since Old Town Kopitiam first open its business here in Miri I was quite excited as to have a new established franchise in my beloved city, Miri. So, yesterday, after picking up hubby from work, we went to Oldtown. We chose to sit indoor because there were many people smoking at the outdoor side. There were about 4 empty tables left and the other customers on the other tables had already eaten their meal. I was thinking that we won't have to wait for long for the food but my thoughts were wrong.

The first thing that I noticed as soon as we sit at our table was there were so many flies and even mosquitoes! How can this be because we were eating inside not outside of Boulevard Shopping Complex building! I mentioned it to one of the waitress and she simply acknowledged and answered that they don't know what to do about the flies. I asked them why don't they use the electric insect trap but she just shrugged her shoulders. Then, the second thing that I notice was a strand of hair inside the bamboo steamer of my hubby's steamed bread. The third thing was how they leave cooked meal unattended on the counter at the back, waiting to be served by the waiters and waitresses. Nobody cares about the unattended meals even though every time a meal was ready, the cook will ring the bell. And guess what? The last thing that pissed me off was having to wait for our order for more than half an hour! I constantly have to urge the waitress to go and check for our food and the answer was always,"Wait for a second". I was so angry waiting for my daughter's Nasi Lemak for 40 minutes that I followed the waitress to the cook and I asked the cook about the nasi lemak.

He told me to wait for another 5 minutes and I asked them to just cancelled the order. Suddenly the cook said,"Ah, here's the nasi lemak. It's done!". What kind of bullshit are they playing with the customers. If it's not for my daughter, I would surely just leave the nasi lemak and refuse to pay it.

A strand of hair on the bamboo steamer

While waiting for the meal, I tried to asked the help from the supervisor but he looks like he's blur about everything and he just call any waiter or waitress to attend me. I wonder how he can fill the post as a supervisor. Besides that, whenever the waitress sent the wrong order to any table, they themselves will look angrily at the customer even though we said it nicely that the food are wrong. I don't know what their problem. If they can't handle serving people, they might as well try to find other job that doesn't require them to serve people! Such low mentalities doesn't deserve working at an established franchise!

One of the flies

At last, I bought fish burger at Sugarbun to cure my disappointment. I don't know what else to say about Oldtown but the management should look further and take this matter seriously before they have any problems concerning to customers's health (the flies and the unattended meal) and I hope that Majlis Bandaraya Miri will have a look at the premise's cleanliness.